For incoming calls that you answer, data transfers are paused. I got a notification from my carrier that I’ve used 90% of my 8GB of data and I have 11 days left in my billing cycle. © 2020 Forbes Media LLC. Any data that's used while your device is connected to the Verizon Wireless network (with the exception of FreeBee sponsored data) uses your monthly data allowance. 03/16 Update: since publishing this story, I've been contacted by multiple readers who have found the problem is still present in betas of iOS 13.4 (the final version of which is tipped to launch this week), so a fix is not coming any time soon. Boost mobile does not offer simultaneous use of voice and data services over the network. Hers is using around 1 GB per day between Uninstalled Apps and System Services. Let’s say you’re talking to a friend who needs another mutual friend’s number. It’s crazy and frustrating. I checked iOS setting/cellular and saw an uninstalled app used 700-800MB. Step 2: Go to the Settings>SIM Card Manager > SIM 2> Turn off. Problem returns” - source. But the more actions Lin took while using Houseparty on his iPhone, the more third-party tracking was recorded. Anyone experiencing this bug who receives additional information from their carrier or Apple tech support itself (which has reported to be aware of the bug since January), please feel free to contact me via my Facebook page, which is linked at the bottom of this article. Every Apple iPhone, including Apple's new iPhone 11 range can be impacted by the Uninstalled Apps ... [+] data bug. Go to your phones Settings menu. Roaming charges may apply. Apple AirPods Pro Vs AirPods: What’s The Difference? But, for calls, it needs a stable connection and at least 3G network if you are using mobile data. I have a Samsung Galaxy Note10+. I don't know if it's an iphone7 issue or sprint but I have never had this happen to me. (And noticed the same behavior on a brand new 11Pro) So it’s either nefarious apps that stick to the phone/appleID/phone# after a clean wipe, or it’s a bug in iOS. as for texts while on a call those should go through fine since texts use voice packets to send. If you have tried all the methods but your iPhone keeps dropping calls, still, then probably there is iOS issues on your device. The only solution for some has been to shut down their iPhones completely. “Apple Support said it's been a known issue since January… but no ETA for a fix, no explanation for where the data is going, or if they will compensate customers for busting data plans” explained the reader to me. Apple already said this before the release on the iPhone 5 and people have forgotten. When you’re on the phone with someone, you can still use other apps. Apple’s 2020 iPhone plans are some of its most exciting in years and an iOS 14 early beta has already revealed some of the company’s biggest secrets months ahead of schedule. WhatsApp call not connecting problem occurs when you have unreliable internet connection which also causes frequent disconnections and WhatsApp will have trouble connecting a call. Interestingly, the only fix I’ve found for this problem was back in the early days of iOS 13 when affected users could still roll back to iOS 12: “I’ve been fighting this too with 300-600 MB attributed daily to uninstalled apps. That said, given the bug has existed since the earliest iOS 13 betas, it may be that Apple is unable to make the necessary changes to address it until iOS 14 is released in September. While simultaneous voice and data became possible on many Verizon phones once the company's 4G LTE network went live, hardware limitations on iPhone 5 … I hope the fix comes out soon. Yet still the ‘unused apps’ goes through data.” - source, “I’m at 2GBs and so is my wife’s phone. Power off iPhone by pressing and holding power button for some times until a “slide Power Off” message appears, then turn it back the iPhone by pressing a power button for seconds. if they are pic texts or its being attempted through imessage then no..they wont work since both of those use data...well not until VoLTE is in place. so update on this subject. Apple is currently beta testing iOS 13.4, so a (long overdue) patch may arrive when it launches in the next few weeks. Has there been any progress and when could we see this issue resolved? Complaints about this can be found in multiple forums, including Reddit and Apple’s Support Communities (1,2,3,4,5,6,7,8,9,10,11,12,13 etc) impacting every iPhone model and every version of iOS 13, including the latest iOS 13.3.1 release. I'm most definitely NOT a VZW employee. as for texts while on a call those should go through fine since texts use voice packets to send. I just got sprint and I'm hugely disappointed that I can't use data while on a phone call. When I'm on a call sometimes a friend will send me pictures or I want to be on Facebook at the same time. Also have to add LTE gets dropped on AT&T and T-Mobile version connecting to HSPA+ while on a call. Opinions expressed by Forbes Contributors are their own. Scroll down to the app and tap it. GSM networks: On an EDGE or GPRS connection, incoming calls may go directly to voicemail during data transfers. I've also been sent screenshots of extreme examples of this bug with data consumption north of 50GB, which has led to even those on 'unlimited' contracts being contacted by their carrier for stepping beyond their fair use policy. Every time Houseparty was re-opened, … I’m not going to upgrade this 6s for many years to … A career highlight for me was being a founding member of TrustedReviews. This is the reason why. Needless to say, I have been in contact with Apple multiple times this week trying to get answers. I don't bite. Why cant i use mobile data during a phone call?? it has already been pushed out to two devices so far and will be rolling out to more in the near future. Depending on your network connection, you may not be able to receive calls while iPhone transfers data over the cellular network—when downloading a webpage, for example. Starting with iOS 11, iPhone 6 and newer devices are now enabled with Voice Call Continuity (VCC). IPhone owners can talk and use data at the same time. I will update this article as soon as I have an update. This mobile data connects you to the world and without it, our phones and devices become a lot less interesting. I have pressed Apple again for a clarification on what is happening with this data consumption. Hours of Operations are 7AM - 8PM CST. VCC allows a call initiated on WiFi to hand off to LTE and back to WiFi, while also permitting the user to access some data functionality. If it doesn't work, here is the solution. Just had a quick question regarding Sprint and iPhone 5. You should be able to make and receive phone calls on your iPad while the iPhone charges. A rollback to iOS 12.4.1 stops the usage but then can’t use my Apple Watch with watchOS 6.01 as it requires iOS 13 to pair. For some, the total only uses kilobytes but for others, it can hit gigabytes a day and affected users are being told Apple has been aware of the problem for some time. It started in 2003 and we were repeatedly told websites could not compete with print! I have even completely wiped my phone and made as new. 03/23 Update: for those who asking, to date Apple has still not issued any statement on this matter. 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